Vodafone Recruitment 2018 – Executives and Support Engineers – Walk in Interview

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  1. Vodafone Recruitment 2018 – Executives and Support Engineers

Vodafone Recruitment 2018 – Executives and Support Engineers – Vodafone hiring Executives and Support Engineers – Vodafone Shared Services India invites applicants for the post of Executives and Support Engineers. Qualification/ eligibility conditions, how to apply & other rules are given below

Job Date :  2018-02-19

Position : Executive/Support Engineer

Company Name : Vodafone Shared Services India

Education : Graduate

Experience : 0 to 1 years

Job Location : Pune

Responsibilities : 

Global Service Desk (GSD) Support Engineer is responsible for providing Global IT support for all Vodafone Operating Companies around the world acting as a front line to 2nd line teams regarding different infrastructure, enterprise and consumer and Network Services.

The following should be in focus of GSD support engineer:
• Validate Incidents and Requests accordingto Operations questionnaires
• Keeping customers informed on incidents/request status and progress till closure
• Monitoring and Improvement of quality of service
• Act as a team member that contributes to solutions and customer satisfaction.
• Monitoring of documentation ofservices on being up-to-date
• Pick up incoming Incidents and Requests by ticket system, phone, email and fax according to SLA
• responding within agreed time limits to call-outs;
• Track & monitor Incidents inside SLA according to SLA and OLA
• Notification / alerting after defined SLA parameters
• Perform hierarchical escalation according to SLA

 

Apply Here

 



Reliance Jio Recruitment Drive 2018 – Business Analyst

Reliance Jio Recruitment Drive 2018 – Business Analyst – Reliance Jio invites applicants for the post of Business Analyst. Qualification/ eligibility conditions, how to apply & other rules are given below

Posted Date : 14 Feb 2018

Function/Business Area : IT & Systems

Location : Navi Mumbai – Maharashtra

Job Responsibilities for Reliance Jio Recruitment Drive 2018 – Business Analyst :

1. We are looking for self-driven,smart people with a structured
thought process product design,development and analytics,product
oriented thinking for internet companies
2. Should be able to translate business requirements into product
features and develop wireframes for the same
3. Understanding of statistical analysis
4. Excellent knowledge of MS excel
5. Must be able to build excel models to analyse data and test
hypothesis with minimum supervision
6. Working knowledge of macros
7. Good oral/written communication and task management skills
8. Strong attention to details
9. Hands on experience with google analytics toolkit will be a plus
10. Good exposure to MS word and powerpoint
11. Understand business challenges and develop solutions to provide
competitive advantage in the market
12. Analyse business requirements and develop detailed requirement
specifications
13. Get the analytics dashboards/IT Automation as per requirement
14. Project manage the Analytics/IT Automation projects ongoing basis
15. Develop insights into the assigned business domain and contribute
towards growth of that business domain.
16. Should be able to understand business challenges and translate them
into analytics requirements.
17. 1-3 years of relevant experience in business, IT, analytics for
Telecom companies,IT service providers in telecom domain Customer
oriented structure thought process

Education Requirement : B.Tech/B.E. and MBA

Experience Requirement : 0- Maximum 3 Years

Skills & Competencies for Reliance Jio Recruitment Drive 2018 – Business Analyst :

1. Should be able to understand business challenges and translate them
into analytics requirements
2. Analysis of business data to come up with actionable business
insights
3. Excellent knowledge of MS excel, MS Word and Powerpoint. Knowledge of
analytics tools such as Tableu, Qlickview, TIBCO Spotfire, MS Power BI,
SAS Visual Analytics will be a plus
4. Good oral/written communication skills and project management skills
5. Strong attention to detail

Apply Here

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